Returns & Exchanges
At Alleyoop, we want you to love your beauty routine, which is why we offer a 30-day window for returns and exchanges on all products. If a shade isn't quite right or a tool doesn't fit your flow, we'll make it right with a full refund or store credit.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at home.
Pack and Ship
Securely place your items in their original packaging and drop the parcel off at any authorized carrier location.
Get Refunded
After our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing